Refer to user documentation for that application for specific instructions. If you do not hear audio in your headset while you are in your media or other application, you may need to make the headset the default audio device within that application.Sometimes the headset is listed as a generic audio device, such as Generic USB Device or USB Audio Device. And there is no playback device here to be found. When right-click the volume icon and click Playback devices, we see a message saying No audio devices are installed. When we toggle our mouse over, it says No Audio Output Device is installed. For example, you may see Poly USB Headset instead of the headset model name. At the bottom-right corner of the PC desktop, we see a red X next to the volume icon. ![]()
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